These customer-paid programs can lower your processing cost. They’re also the most misunderstood and most compliance-sensitive part of payments in Canada. Here’s what each one is, and the rules to know.
See if it fits your businessPart of the cost of accepting a credit card is carried by the customer who chooses to pay by credit card, instead of by you. The customer who pays cash or Interac debit avoids that fee. The three programs just present the idea differently. In Canada, this only ever applies to credit cards, never to Interac debit.
A separate fee on credit card purchases, shown as its own line on the receipt.
The regular price is the card price, with a discount for customers who pay cash or Interac debit. It’s generally permitted, but it must be a genuine discount off the regular price, with the regular price clearly posted. Because it’s framed as a discount rather than an added fee, it’s treated differently from surcharging. The signage and receipt still have to be correct.
Two prices side by side, a cash price and a card price, so the customer sees both and chooses. Many businesses find it the clearest and least awkward to explain, because there’s no surprise at checkout. Confirm it’s set up to your provincial and card-brand rules before you use it.
We offer dual pricing or cash discounting where it’s allowed: never in Quebec, and never on Interac debit.
This is the part that matters most, and the part most processors hand-wave. Rules differ by province and by card brand, and they change. What we always keep in mind:
We don’t set up something that puts you at risk. We check what’s allowed in your province, pick the program that fits, and configure the signage and receipts correctly. This is general information, not legal advice. Confirm the specifics with us and with qualified counsel before configuring anything.
We explain your options and configure whatever you choose correctly for your province. Want the fee side first? Read Interac and card fees in Canada.
Tell us your province and we’ll explain your options clearly, with no pressure.