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How to read your merchant processing statement

Statements are built to be hard to read. That isn’t your fault. Grab yours and follow the five steps below.

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Watch: what's on your statement

The junk-fee decoder. Under a minute.

Step 1. Find the summary section

Most statements open with a summary, sometimes called “activity”. Write down three numbers for the month:

  • Total card sales (your volume).
  • Total transactions.
  • Total fees.

The deposits section shows what actually reached your bank. You don’t need it for the math.

A statement, marked up A mock processing statement with four sections, summary, deposits, fees and charges, and interchange detail, marked up like someone read it with a pen. The summary totals are highlighted with the note start here: $1,500 in fees divided by $50,000 in card volume is a 3.0% effective rate. The fees section is outlined as the place to spend your time. Downgrades, the PCI non-compliance fee and the regulatory fee are circled in red as red flags. A note lists the guide's four red flags. HOW TO READ IT Marked up the way we read one. Start with one number, then spend your time in the fees. MERCHANT PROCESSING STATEMENT SUMMARY Total card volume$50,000.00 Total transactions Total fees$1,500.00 DEPOSITS Deposit to your bank Deposit to your bank FEES AND CHARGES Interchange Processor markup Batch fee Non-qualified downgrades Statement fee PCI non-compliance fee Monthly minimum Regulatory fee Total fees$1,500.00 INTERCHANGE DETAIL Debit cards Credit cards MOST TRANSACTIONS LAND HERE OFTEN AVOIDABLE SOMETIMES PADDED START HERE 3.0% $1,500 in fees ÷ $50,000 in card volume Your effective rate. One honest number. What actually reached your bank. Card-brand cost. Nobody can lower it. The part you can compare and control. Small charges. They add up. The card-brand cost by card type, if your setup shows it. SPEND YOUR TIME HERE This is where the cost hides. RED FLAGS TO WATCH FOR A rate that climbed after you signed Tiered pricing that hides your real rate Fees you do not recognize Too dense to find your effective rate None of these mean you did anything wrong. They mean the pricing was built to be hard to read. LEGEND Start here Spend your time here Red flag What the line means Illustration, not an actual statement. Totals are the example from our statement guide; every other amount is left blank on purpose.
Illustration, not a quote.

Step 2. Work out your effective rate

Total fees divided by total card sales, times 100. That’s the percentage you actually pay on every dollar, once every fee is counted.

  • Example: $1,500 in fees on $50,000 in sales is 3.0 percent.
  • That’s 3 cents on every dollar, higher than many businesses expect.

This one number tells you more than any advertised rate. The advertised rate is what they want you to look at. The effective rate is what you pay.

Your real rate: the equation and the gap Total fees divided by total card volume gives the effective rate, shown as $1,500 divided by $50,000 equals 3.0 percent, with two bars underneath where the effective rate stands taller than the rate you were quoted and the difference is bracketed as downgrades and junk fees. YOUR REAL RATE Total fees divided by total card volume. Two numbers from your statement, one honest answer. TOTAL FEES $1,500 everything you paid last month ÷ CARD VOLUME $50,000 everything you ran on cards = EFFECTIVE RATE 3.0% your real rate what you actually pay on every dollar, once every fee is counted the headline number The rate you were quoted QUOTED RATE DOWNGRADES + JUNK FEES 3.0% Your effective rate THE GAP Downgrades and junk fees The quoted rate only applied to some of your transactions. The rest, plus the monthly fees, is the gap. The advertised rate is what they want you to look at. The effective rate is what you actually pay. LEGEND The rate you were quoted Your effective rate Downgrades and junk fees Example from the statement guide on allpropay.com. Illustration, not a quote.

Step 3. Go to the fees section

Skip to “fees and charges”. That’s where the cost hides. Some setups also show an interchange detail section: the card-brand cost by card type.

Step 4. Match each fee line to this list

These are the lines worth knowing on any statement, ours or anyone else’s:

  • Interchange. The base cost set by the card brands. Nobody can lower it. A transparent setup passes it straight to you.
  • Processor markup. What the processor adds on top: the part you can compare and control. Tiered and flat pricing blend it in and hide it.
  • PCI compliance or non-compliance fee. A monthly data-security charge. The non-compliance version is often avoidable once your account is validated.
  • Qualified, mid-qualified, non-qualified. That’s tiered pricing. Your advertised rate only covers the cheapest bucket, and most transactions land in the expensive ones.
  • Batch, statement, and gateway fees. Small recurring charges for settling, reporting, and routing online payments. Each is minor. Together they add up.
  • Monthly minimum. Charged if your processing doesn’t reach a threshold.
  • Regulatory or network access fees. Pass-through charges that are sometimes padded.
  • Early termination or cancellation fee. A penalty for leaving inside a contract term. We don’t use these.

Step 5. Check for red flags

  • A rate that climbed a few months after you signed.
  • Tiered pricing, where the headline rate isn’t what you pay.
  • Fees you don’t recognize and never agreed to.
  • A statement so dense you can’t find your effective rate at all.
The ad vs your statement A mock advertisement reading rates as low as 1.59 percent, with an asterisk, sits beside a statement excerpt. An arrow from the ad rate points to only the qualified line of the statement. The statement shows 2 sales in the qualified bucket at 1.59 percent, 6 sales in mid-qualified with a 1.49 percent surcharge added on top for 3.08 percent, and 6 sales in non-qualified with a 1.99 percent surcharge added on top for 3.58 percent. 12 of these 14 sales missed the ad rate. Not a real advertisement. Example rates, illustration, not a quote. THE AD VS YOUR STATEMENT Tiered pricing, where the headline rate is not what you actually pay. ONLY THIS LINE ADVERTISEMENT Rates as low as 1.59% * the qualified rate Sign up today THE FINE PRINT *Qualified transactions only. Other sales carry a surcharge on top. The processor decides which transactions qualify. YOUR STATEMENT Fees and charges BUCKET WHERE YOUR SALES LANDED RATE YOU PAY Qualified the advertised rate 1.59% 1.59% Mid-qualified surcharge added on top +1.49% surcharge 3.08% Non-qualified bigger surcharge on top +1.99% surcharge 3.58% What you actually pay higher than the rate you were sold 12 of these 14 sales missed the ad rate The advertised rate is the cheapest bucket, but most transactions land in the more expensive ones. LEGEND A card sale A sale with a surcharge on top Not a real advertisement. Sale counts are schematic. Example rates, illustration, not a quote.

Want a second set of eyes?

Send us one recent statement. We’ll go over it with you line by line, name every fee, and show you where it could come down. It’s free, with no pressure either way. If the savings are there, we’ll show you. If they aren’t, we’ll tell you that too.

No statement handy, or not sure how to get one? Tell us what you pay and who processes for you, we’ll take it from there.

Common questions

What is my effective rate?
The percentage you actually pay on every dollar, once every fee is counted. Divide total monthly fees by total monthly card sales and multiply by 100. It’s the single most useful number on your statement.
Why is my processing statement so confusing?
Many statements blend interchange, markup, and monthly fees together, so it’s hard to see what you pay. An interchange-plus setup shows the card-brand cost and the processor markup separately, which makes the statement readable.
What is a PCI non-compliance fee?
A monthly charge tied to data-security compliance. Once your account is set up and validated correctly, the non-compliance fee is often avoidable.
Can these fees be lowered?
Interchange is set by the card brands and can’t be lowered. The processor markup and many monthly fees can. Whether switching is worth it depends on your volume and card mix, which a free statement review checks.

See it on your own statement

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No statement handy? Tell us what you pay and who processes for you, we’ll take it from there.